Hub Article

At The Unlimited, we believe in doing good beyond just business. Our commitment to making a difference in the communities we serve is unwavering. One powerful way we do this is through our Love Days, where we collaborate with The Unlimited Child to renovate, refurbish, and improve Early Childhood Development Centres! Love Days give our people the opportunity to shift the lives of thousands of children across South Africa.

At The Unlimited, we’re always looking for ways to give our customers more value. As part of our annual pricing reviews, wherever possible, we look for opportunities to add benefits and additional value too.

As part of our 2026 price increase process, an error resulted in a small number of customers having additional benefits added at an additional cost when they shouldn’t have been.

We’re sorry this happened, and we’ve taken action to make it right.

We’ve identified the customers affected and are working to correct their benefits and adjust their pricing accordingly. We’ll be refunding any additional amounts they were incorrectly charged as a result of this error, together with an additional month to cover interest and inconvenience.

Affected customers don’t need to do anything. We’ll contact them directly to explain what happened, what we’ve done to fix it and the refund due to them.

For us, putting customers first means acting quickly when something isn’t right - identifying it, fixing it and making sure our customers are taken care of.

Understanding the difference can help you make more informed decisions about protecting yourself and your family from unexpected costs when you need medical attention...

Your car is your freedom. It gets you to work, takes your kids to school, and carries you on family adventures. But with modern cars being more complex than ever, a sudden mechanical breakdown can bring everything to a screeching halt. The blinking engine light, the strange noise from under the bonnet—these are moments that can cause major stress and even bigger repair bills.

Many people think their car insurance or service plan will cover these breakdowns, but that’s often not the case. This is where a Motor Warranty becomes your ultimate superpower! It’s designed to protect you from the financial shock of major mechanical and electrical failures.

Let’s unpack what a motor warranty really is, why it’s a must-have for today’s drivers, and how it can make you feel truly unstoppable on the road!

To make sure that South Africans with insurance products are always looked after, the Long-Term Ombudsman and Short-Term Ombudsman have been replaced by the National Financial Ombud.

Our approach to business is definitely outside the norm and is sometimes viewed as unconventional. We are proudly different, and we realise this may not always sit well with people who prefer to play things far safer. We are okay with this. We make no excuses for our leadership program, which has produced over 1000 strong young leaders, many of whom today run their own successful businesses.

The Unlimited Child aims to exponentially increase its impact by setting their goals high to ensure no child is left behind.

The Unlimited, one of South Africa’s most inspiring R1bn business success stories, today raised its voice and called on corporate South Africa to unite in a singular purpose: to lead with shared values and a common purpose to make a greater impact on the world around us.