Help Article

Accident, illness and death cover FAQs

From submitting a claim to how long it will take to process and pay out – here’s all the most important facts about your accident, illness and death cover policy with The Unlimited.

Auto Product FAQs

From knowing which panel beater to use to how long to wait to claim – find answers to important questions about your auto products with The Unlimited here.

Cancellations, Membership and Refunds FAQs

From cancelling a debit order to updating bank details and what to do if you’ve lost your card – here’s what you need to know about cancellations, your membership and refunds with The Unlimited.

Cashback FAQs

From how to snap your till slip to cashing out at the ATM - here's everything you need to know about getting Real Cashback! No coupons, no discount codes, no points - just Real Cash!

DebiCheck FAQs

DebiCheck is a secure online payment service that allows you to make secure online payments and electronically approve your debit orders, making payments easy!

Did You Know Only The Unlimited SIM Card Gives You double Data and Airtime?

Load R50, get R100: How to recharge your Unlimited SIM and get double Data and Airtime for FREE.

GAP FAQs

Our new Gap Cover is now available to all Government employees. If you’re in a hospital, you should be thinking about getting better and not worrying about money. Knowing that you have up to R 185 800 extra per year to cover medical aid gaps and expenses brings instant peace of mind.

General FAQs

From finding our offices and how to sign up for a policy to using your entertainment and movie vouchers – find useful info about The Unlimited in our general FAQs page.

How to Make a Manual Payment

Do you want to make a manual payment? Keep you and your family safe by following these easy steps

Download The Unlimited App today.

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