FAQ
Auto Product FAQs
No, we have a great list of approved repairers that provide competitive quotes.
We, The Unlimited pay the panel beater once the work has been completed.
The panel beater is paid once all payment documents are received.
- Call us on 0861990000 to register your claim.
- Find our RMI-approved panel beaters along with the full claim process details contained in the SMS.
- Take clear photos of the damages | License Disk | KM reading | Full-view pictures of all 4 sides of the car | A quote for the damages. Submit the full details to autoclaims@theunlimited.co.za with your ID and/or Policy number in the subject line.
- Within 7 working days you shall be contacted by an assessor to advise on the outcome of the claim.
If you have any questions call us on O861 99O OOO. We are happy to offer assistance at any stage of the process.
1. Call us on 0861990000 to register your claim.
2. Find our RMI-approved panel beaters along with the full claim process details contained in the SMS.
3. Take clear photos of the damages | License Disk | KM reading | Full-view pictures of all 4 sides of the car | A quote for the damages. Submit the full details to autoclaims@theunlimited.co.za with your ID and/or Policy number in the subject line.
4. Within 7 working days you shall be contacted by an assessor to advise on the outcome of the claim.
If you have any questions call us on O861 99O OOO. We are happy to offer assistance at any stage of the process.
Call us on O861 99O OOO and an agent will help you.
You may use the maintenance benefit after your second successful consecutive debit payment.
Roadside Assistance is available after your first successful debit (provided that this is included in your policy).
Once all claims documents are received. Feedback is provided within 7 working days.
You can update your car’s details at any time. However, the waiting period of two successful consecutive monthly debits will re-apply. When you submit your next claim, you will also need to submit proof of ownership of your new car.
Please note that if you get a new car you will not be able to claim for pre-existing damage, as this is part of the introductory 90-day offer for new memberships only.
You can simply give us a call on 0861 990 000 and we will assist you with your claim.
You can claim every three months, provided that your premiums are up to date.
When you log a claim, we’ll provide a list of panel beaters in your area.
