Unafraid to tell the Truth
Our founder, Iain Buchan, started The Unlimited 30 years ago as a family business, with the purpose of shifting lives.
Because of this, we treat our customers like family, and as part of our family, we know you need to trust us completely. Like every business, there are things we do well that we’re incredibly proud of. And like every business, we’ve made our fair share of mistakes along the way, and we know there are things we need to get better at.
That's why we're committed to sharing everything that happens at The Unlimited with you – and we mean all of it! The good and the bad, in the most honest way possible.
The Good, The Bad and the Freaken' Awesome!
7 common reasons motor warranty claims may be rejected
One minute you’re driving to work, fetching the kids or running errands. The next, your car’s at the workshop needing a major repair, with a quote you weren’t expecting.
For those of us with a Motor Warranty, that’s usually the moment they breathe a sigh of relief and expect their cover to kick in. But when a claim’s rejected, the shock and frustration are real, especially when motorists don’t understand why the cover didn’t apply...
4 signs you may need a motor warranty
For many people, a car is more than just a way to get from one place to another. It plays an important role in everyday life, from school runs and commutes to weekend plans and long-distance travel.
As vehicles get older, unexpected mechanical issues and repair costs can become more common. Warning lights, unusual sounds or repeated workshop visits are often early signs that additional protection may be worth considering.
While not every driver will need extra cover immediately, there are certain signs that it may be time to consider a motor warranty or an extended warranty solution...
Why the colour of your car matters more than you think
When buying a car, colour often comes down to personal taste. But the shade you choose can influence more than just how your car looks in the driveway.
From visibility and comfort to maintenance, long-term appearance and resale appeal, colour can play a bigger role in ownership than many drivers realise.
Here’s why it matters...
Warranty, service plan or maintenance plan?
Buying a car comes with more than just keys and a tank of fuel. It often comes with some form of cover designed to protect you from unexpected costs. The challenge is that terms like warranty, service plan and maintenance plan are often used interchangeably, even though they cover very different things.
That confusion usually only becomes clear when something goes wrong, and by then, it’s too late. Before you assume you’re covered, it’s worth understanding what each option actually does...
How minor car damage can reduce its resale value
You decide it’s time to trade in your car.
Online estimates suggest a promising value, but when the dealership inspects the vehicle, the offer doesn’t match your expectations.
Often, the difference comes down to something most drivers stop noticing over time: small scratches and dents.
While they may seem minor, visible cosmetic damage can influence how a vehicle is assessed when it’s time to sell or trade in...
5 Car noises you should never ignore
Hear that? 5 car noises worth taking seriously
Cars don’t always break down without warning. In many cases, they give small clues long before a more serious issue develops.
A squeal when you start the car. A knock that wasn’t there before. A grinding sound when you brake.
It’s easy to get used to these noises or assume they’re harmless...
Get the help you need
Got a question? From SIM card queries to death cover and how to claim, we’ve got the answers. And, if we don’t, we’ll get them for you. Just scroll down for answers to the FAQs.
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