Unafraid to tell the Truth

Our founder, Iain Buchan, started The Unlimited 30 years ago as a family business, with the purpose of shifting lives.

Because of this, we treat our customers like family, and as part of our family, we know you need to trust us completely. Like every business, there are things we do well that we’re incredibly proud of. And like every business, we’ve made our fair share of mistakes along the way, and we know there are things we need to get better at.

That's why we're committed to sharing everything that happens at The Unlimited with you – and we mean all of it! The good and the bad, in the most honest way possible.

The Good, The Bad and the Freaken' Awesome!

Early debits… not right for everyone

December, or Dezemba, as it's often referred to by us South Africans, is a happy and fun time of the year when many enjoy the festive season with friends and family. It’s a time of celebration, travel and adventure, which makes keeping yourself and your loved ones safe and covered all the more important.

Doing the right thing!

As a company, we believe that businesses should do better, and that means admitting when we’ve made a mistake and doing the right thing to fix it. It’s part of our deep commitment to our customers we call family, to giving each of them real value and the high level of service they deserve.

An Honest Company Admits and Fixes its Mistakes

We’ll always tell you the truth. An honest company won’t hide mistakes – here’s how being an honest company helps us shift lives so everybody wins.

The Unlimited uncover SIM card scammer – customers be aware!

The Unlimited uncover SIM card scammer – we want our customers to be aware!

Get the help you need

Got a question? From SIM card queries to death cover and how to claim, we’ve got the answers. And, if we don’t, we’ll get them for you. Just scroll down for answers to the FAQs.