To get the most out of your Unlimited SIM, please note the following important numbers
- 135 - Cellular support
- *147# - Self-service
- 132 - Set up and listen to your voicemail
- *133*1# - Block premium rated SMS services
- *101# - Balance enquiries
- *102*voucher number# - Load airtime vouchers
Our lines are open:
- Monday to Friday – 8am to 5pm
- Saturday and public holidays – 8am to 1pm.
Every time you top up with Data or Airtime, we’ll double it for FREE. For example, If you top up with R100 Airtime, we’ll give you R100 Airtime for FREE. If you top up with 100MB of Data using The Unlimited APP, we’ll give you 100MB for FREE. Download NOW!
- Select the buy double Airtime option
- Select Amount needed
- Add the cell number that you’d like to load
- Click proceed
- Click on add card
- Enter your bank card details and click register your card
- Click Confirm purchase
- Go to any Airtime vendor and purchase a standard Cell C Airtime voucher. To load the Airtime voucher, dial *102*Voucher number#
- Use your online banking to purchase Cell C Airtime
Purchased Airtime lasts for 90 days from the day it was loaded.
FREE Airtime lasts for 30 days from the day it was loaded.
All Data (purchased or DOUBLE Data) lasts for 30 days from the day it was loaded.
- Download The Unlimited APP from Google Play or the Apple App Store. You can check your balance, buy double Airtime, buy double Data and get a FREE Spin every Sunday. Download NOW!
- Dial *101# from The Unlimited SIM card and it'll display all available balances. (Purchase Airtime, Free Airtime and Data)
Yes. You can either dial 135 from your The Unlimited SIM card (free call) or 0861 99 00 00 and one of our cellular support gurus will initiate the port for you.
Every time you purchase Airtime.
Every month, as soon as we know your monthly premium has been paid, we will also send you an SMS to let you know that your FREE Airtime has been loaded to your The Unlimited SIM card.
Unfortunately not. The feature isn’t available on our SIM cards yet.
Yes, with your purchased Airtime. International rates apply. You can’t use your FREE Airtime to make international calls.
To stop your Airtime being used for Data, dial *147# and go through the option to “Stop using Airtime for Data”. Please avoid out-of-bundle charges by purchasing a Data bundle through The Unlimited App and we’ll DOUBLE your Data. Download NOW!
In addition, if you haven’t requested to Stop using Airtime for Data from the *147# USSD menu, please turn off automatic updates over mobile Data connections – Select using Wi-Fi for updating Apps and software.
If we see no usage on your SIM Card for 90 days, we’ll deactivate it. Your SIM card will remain active if it’s being used. No usage means that you haven’t made or received any calls or used any Data.
If your SIM card is deactivated, call 0861 990 000 as soon as possible and request another SIM card. A new number will be allocated to you. Simply keep connecting to stay connected.
Simply dial *147# from The Unlimited SIM card and choose option 4 for self-service.
Yes. Call 0861 990 000 and request help from one of our friendly service gurus.
We do the activation for you.
Pop your SIM into your device and switch it on, wait for your phone to display a signal.
If your SIM card is still not active or showing a signal, give us call at 0861 990 000, between 8am and 5pm, Monday to Friday or Saturdays and public holidays between 8am and 1pm. One of our friendly support gurus will get you connected.
Call us immediately at 0861 990 000 and we’ll block your lost SIM to prevent you from losing any Airtime or Data. We’ll also initiate a new SIM request. You can pick up your new SIM at any Clicks store nationwide.
If your primary number is a prepaid number, you can give us a call 0861 990 000 and we’ll port your number onto The Unlimited SIM card. Once this is done, then your FREE Airtime will be loaded onto your primary number.
These are services that you’ve subscribed to. Simply dial *133* and select 1# and follow the prompts to cancel your subscriptions.
Yes. We suggest you give us a call at 0861 990 000, to get another SIM card for FREE and then use The Unlimited APP to purchase and load Data onto that SIM card.
Unfortunately, not. Your Airtime was already DOUBLED when you purchased it.
These are services that you’ve subscribed to. Simply dial *133*1# and follow the prompts to cancel your subscriptions.