SIM Card FAQs

CAN I CHANGE MY MOBILE NUMBER?

CAN I GET MY FREE MONTHLY AIRTIME ONTO MY PRIMARY NUMBER?

CAN I MAKE INTERNATIONAL CALLS?

CAN I PORT MY NUMBER TO THE UNLIMITED SIM CARD?

CAN I USE MY SIM CARD IN A MODEM OR MOBILE DATA DEVICE?

CAN I USE MY SIM CARD OUTSIDE SOUTH AFRICA?

DOES MY DATA DOUBLE WHEN I’VE CONVERTED PURCHASED AIRTIME TO DATA?

HOW CAN I GET ANOTHER SIM CARD?

HOW CAN I STOP MY AIRTIME BEING USED UP BY DATA?

HOW DO I ACTIVATE MY THE UNLIMITED SIM CARD?

HOW DO I CANCEL PREMIUM-RATED SERVICES?

HOW DO I CHECK MY AIRTIME BALANCE?

HOW DO I PURCHASE AND LOAD AIRTIME?

HOW DO I PURCHASE AND LOAD DATA?

HOW LONG DOES MY AIRTIME AND DATA LAST?

IF I CANCEL THIS PRODUCT, CAN I STILL USE THE UNLIMITED SIM CARD?

WHAT ARE THE MOST IMPORTANT NUMBERS TO KNOW?

WHAT CAN I DO IF I’VE LOST MY SIM CARD OR MY PHONE?

WHAT IS DOUBLE AIRTIME AND DOUBLE DATA?

WHAT IS MY MOBILE NUMBER?

WHAT WILL CAUSE MY SIM CARD TO BE DEACTIVATED?

WHEN CAN I CALL FOR SUPPORT?

WHEN WILL I RECEIVE MY FREE MONTHLY AIRTIME?