General FAQs

From finding our offices and how to sign up for a policy to using your entertainment and movie vouchers – find useful info about The Unlimited in our general FAQs page.

Auto Product FAQs

From knowing which panel beater to use to how long to wait to claim – find answers to important questions about your auto products with The Unlimited here.

Policy Terms & Conditions FAQs

From pre-existing and chronic conditions to waiting periods – here’s what you need to know to understand specific terms in your death or illness policy with The Unlimited.

Accident, illness and death cover FAQs

From submitting a claim to how long it will take to process and pay out – here’s all the most important facts about your accident, illness and death cover policy with The Unlimited.


From important shortcodes and who to call for support to checking your balance and when you’ll get your double Airtime and Data – here are all the FAQs about your new Unlimited SIM Card.

Cancellations, Membership and Refunds FAQs

From cancelling a debit order to updating bank details and what to do if you’ve lost your card – here’s what you need to know about cancellations, your membership and refunds with The Unlimited.