Legal

Claim Procedure
Please ensure that before submitting a Claim that you have read the Policy of Insurance and that the Claim meets the Terms and Conditions of the Policy of Insurance as reflected in your welcome pack.
When phoning in to our Customer Care Call Centre please ensure that you have the following information available:
The Unlimited
Claims Department
Private Bag X7028
Hillcrest
3650

Competition Terms and Conditions
1.1. One cash prize of R10,000 will be awarded to one winner across both matches.
1.2. The prize may be paid into the winner’s bank account unless otherwise specified, subject to the winner providing all requested details and successfully undergoing a verification process.
1.3. Prizes are non-transferable.
2.1. To qualify for entry, participants must:

Complaint Process
The Unlimited Group (Pty) Limited (“The Unlimited”) is committed to treating our customers fairly and delivering fair outcomes to both our valued customers and recipients of our direct marketing calls. Our employees, irrespective of their role, are critical in delivering a great customer experience and ensuring that our customers are treated fairly. Our culture and values encourage and support our employees in this undertaking.

Insurers and their contact details
Centriq Life Insurance Company Limited is a licensed life insurer and an authorised financial services provider. FSP 7370.
• Email: complaints@centriq.co.za
• Tel: 011 268 6490
• Postal Address: P O Box 55674, Northlands. 2116,
• Physical Address: The Oval, 2nd Floor, West Wing, Wanderers Office Park, 52 Corlett Drive, Illovo, 2196
