MD of Customer Business
Ross joined The Unlimited in June 2019, bringing a passion for leveraging the interface between emerging technologies and customer needs. He is responsible for the Customer Business and building a World Class Customer Care Centre. He has a background in managing customer environments in large Retail Banking operations as well as developing bespoke outsourced solutions for a number of industry verticals. When not looking at how to combine human interactions with digital technology to deliver world class Customer Experience, his passions are spending time with his family on bush and beach getaways, and time spent on his mountain bike.