Daily Sun (KZN) - 4 Jun 2018
Nothing can compare to the pain of losing a child, and when a child dies by suicide, there’s usually additional agony and stigma to that grief. Worse still, if you have a death policy and suicide is not covered. As a result, Thulisiwe Mbatha’s claim was justifiably rejected when her 16-year old daughter, Snenhlanhla Mbatha, claimed her own life. After getting to know the family, we were moved by the circumstances of the tragic, premature death of this young girl and as a result we made the decision to shift the life of a mourning mother.
It is important to note that this was a good-will offering to a long-standing customer and in no way related to the insurance claim made on Snenhlanhla’s death.