FAQ

How to Make a Manual Payment

Do you want to make a manual payment? Keep you and your family safe by following these easy steps

Cashback FAQs

From how to snap your till slip to cashing out at the ATM - here's everything you need to know about getting Real Cashback! No coupons, no discount codes, no points - just Real Cash!

GAP FAQs

Our new Gap Cover is now available to all Government employees. If you’re in a hospital, you should be thinking about getting better and not worrying about money. Knowing that you have up to R 185 800 extra per year to cover medical aid gaps and expenses brings instant peace of mind.

DebiCheck FAQs

DebiCheck is a secure online payment service that allows you to make secure online payments and electronically approve your debit orders, making payments easy!

General FAQs

From finding our offices and how to sign up for a policy to using your entertainment and movie vouchers – find useful info about The Unlimited in our general FAQs page.

Auto Product FAQs

From knowing which panel beater to use to how long to wait to claim – find answers to important questions about your auto products with The Unlimited here.

Get the help you need

Got a question? From SIM card queries to death cover and how to claim, we’ve got the answers. And, if we don’t, we’ll get them for you. Just scroll down for answers to the FAQs.