Monday to Friday: 08:00 to 17:0
Saturdays and Public Holidays: 08:00 to 13:00
Every time you Top up with data or airtime, we will double it for free.
For Example: If you Top up with R100 airtime, we will give you R100 airtime for free. If you Top up with 100MB of data using The Unlimited App, we will give you 100MB for free.
1. Download The Unlimited App from Google Play or the Apple App Store. You can also check your balance, buy Double Airtime, buy Double Data and get a Free Spin every Sunday
2. Dial *101# from The Unlimited SIM card and it will display all available balances. (Purchase Airtime, Free Airtime and Data)
Yes. You can either dial 135 from your the Unlimited SIM card (Free call) or 087 357 7777 and one of our Cellular Support Guru's will initiate the port for you.
Every time you purchase airtime.
Every month, as soon as we know your monthly premium has been paid, we will also send you an SMS to let you know that your Free Airtime has been loaded to your The Unlimited sim card.
Yes, if you have purchased airtime. International rates apply.
You cannot use your free airtime to make international calls.
Your SIM card will remain active as long as it is being used. If no usage is detected for 90 days, it will be deactivated. No usage means that you have not made or received any calls or used any data.
If your SIM card is deactivated, call 087 357 7777 as soon as possible and request another SIM card. A new number will be allocated to you.
Yes. Call 087 357 7777 and request help from one of our cellular gurus.
If your product was provided to you by one of our Sales Team, then they will RICA and activate it for you. If it was Delivered to you by our Courier Partner, then they will notify us as soon as they leave you and we will activate it. If your SIM card is still not Active or showing a signal, give us call on 087 357 7777, between the hours of 08:00 and 17:00, Monday to Friday, or Saturdays between 08:00 and 13:00, and one of our Cellular Support Guru's will get you connected.
Call 087 357 7777 and we will block your lost SIM to prevent you from losing any airtime or data. We will then initiate a new SIM request. You can pick up your new SIM at any Clicks store nationwide.
If your primary number is not a contract (i.e. a prepaid number), you can give us a call on 087 357 7777 and we will port your number onto The Unlimited sim card. Once this is done, then your free airtime will be loaded onto your primary number.
Call 135 (free from your SIM card) or 087 357 7777 from any other number.
These are services that you have subscribed to that use your airtime for payment of the services on a daily basis.
Dial *133*1# and follow the prompts.
Yes. We suggest you give us a call to get another SIM card for free and then use The Unlimited App to purchase and load data onto that SIM card.
No. Your airtime was already doubled when you purchased it.
Yes. Your SIM card will remain active as long as you are using it so you can continue to enjoy the DOUBLE AIRTIME benefit.
For Covid-19 information, visit the South African department of health website www.sacoronavirus.co.za