Auto Products
- Which panel beater must I use?
- How do I claim for Auto Elite or Auto Prestige?
- How long do I have to wait before I can claim for my vehicle?
- What happens if I get a new car?
- How do I follow up on my claim?
Accident / Illness / Death Cover
- How do I submit a Death Cover claim in the event of a death?
- Does The Unlimited cover HIV/Aids?
- How might my claim be affected by a pre-existing condition or a waiting period?
- Will The Unlimited pay the hospital directly?
- How long does it take to process a claim?
Cancellation / Membership / Refund
- How do I cancel my debit order with The Unlimited?
- How do I change my bank details?
- How do I check if my policy payments or details are up to date?
- Does The Unlimited offer cash back?
- When and how will my membership and policy information get delivered to me?
The Unlimited SIM Card
- What are the most important numbers to know?
- When can I call for support?
- What is double airtime and double data?
- How do I purchase and load data?
- How do I purchase and load airtime?
- How long does my airtime and data last?
Policy Terms and Conditions
- What does “pre-existing condition” mean?
- Why is it important to declare a “pre-existing condition” under my policy?
- What are chronic conditions?
- How can pre-existing conditions affect my claim?
- What is a waiting period?
General
- Where can I find your offices?
- How do I sign up for a policy?
- How do I apply for a position at The Unlimited?
- What does Roadside Assistance include?
- How do the entertainment vouchers work?
- How do I use the 2-for-1 dining benefit?
Claims
- Where do I send claim documents and forms?
- How to submit a Death Cover claim in the event of a death
- How to submit an Accident Cash claim
AUTHORISED FSP
The Unlimited is an Authorised Financial Services Provider (FSP No. 21473). Address: 1 Lucas Drive, Hillcrest, Durban, South Africa.
The Unlimited abides strictly by the Financial Advisory and Intermediary Services (FAIS) Act of 2002
WE BELONG
The Direct Marketing & The Direct Selling Associations of South Africa
CUSTOMER CARE O861 99O OOO
For Covid-19 information, visit the South African department of health website www.sacoronavirus.co.za
For Covid-19 information, visit the South African department of health website www.sacoronavirus.co.za