Digital Manager


The Unlimited


Digital Manager






Accountable to:

Head of Digital

Direct reports:

None at this time

Purpose of the Role

We are looking for an amazing creative with a passion for customer centricity. Someone with a digital eye for detail. You must always be alert and quick to solve issues.

Key Responsibilities:

  • Devising digital strategies to drive online traffic to the company website and manage execution accordingly.
  • Monitors web traffic, performance and capacity to identify, prevent and resolve issues, tracking conversion rates and making improvements to the website.
  • Developing and managing digital marketing campaigns
  • Report project status, sending detailed meeting notes after key meetings/milestones and track project performance, specifically to analyze the successful completion of short- and long-term goals and to manage expectation
  • Utilizing a range of techniques including paid search, SEO and PPC.
  • Managing online brand and product campaigns to raise brand awareness.
  • Managing the redesign of the company website.
  • Improving the usability, design, content, images and conversion of the company website
  • Evaluating customer research, market conditions and competitor data.
  • Review new technologies and keep the company at the forefront of developments in digital marketing.
  • To own, enhance, develop, innovate, maintain and monitor The Unlimited's Digital environment.
  • Manage hands-on content deployment and maintenance of the company website
  • Analyzing and documenting requirements from key departments, processes, procedures and problems to improve existing processes
  • Handle all Customer complains effectively and efficiently

Knowledge, Experience & Skills:

  • Relevant Tertiary Qualification (Diploma or Degree)
  • Minimum 5 years working experience in a Digital Environment
  • Working knowledge of Content Management Systems
  • Working knowledge of web development protocols.
  • Excellent understanding of Online Advertising
  • Understanding of Search Engine Optimization practices
  • Working knowledge of Social Media
  • Working knowledge of web analytics.
  • Working knowledge of web optimization.
  • Usability and Interface Design for Web
  • Web Reporting
  • Excellent written and verbal communication skills
  • Problem solving
  • Project Management
  • Leadership skills
  • Supplier Management
  • Analytical

Personal Characteristics:

  • Curious and courageous
  • A Self starter
  • Tenacious
  • Trading focused
  • Leadership style inspirational with a balance of strategic skills and strong ‘people’ orientation
  • Well rounded, resilient and self-aware individual, who is open to change, personal development, continuous learning and improvement
  • Entrepreneurial, free thinker who will challenge the status quo and push boundaries
  • Must have the capacity to grow their strategic ability
  • Confident – someone who can hold their own with shareholders and be resilient in a demanding environment
  • Hands-on approach
  • Self-motivated

In case we got you excited, and you think you have what it takes, email with the job title on the subject line. Should you not hear from us within 2 weeks, please consider your application unsuccessful.



The Unlimited is an Authorised Financial Services Provider (FSP No. 21473). Address: 1 Lucas Drive, Hillcrest, Durban, South Africa.

The Unlimited abides strictly by the Financial Advisory and Intermediary Services (FAIS) Act of 2002


The Direct Marketing & The Direct Selling Associations of South Africa

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