It gives us goose bumps when our customers share their experiences with us, when we hear how our products have delivered above and beyond. It’s why we loved Estelle Benjamin’s recent post on Hello Peter and want to share her wonderful story.
“I called The Unlimited: Heli Rescue Plus on Saturday as my daughter was in respiratory distress. Jabu answered my call, confirmed my details and said he will call me back. He called me within 1-2 minutes and connected me to the ambulance service for directions. I was then multitasking to get things together to leave to go to the hospital. Within 5 minutes the ambulance arrived, Martin & assistant, polite, efficient, experienced, competent, sympathetic and concerned. Off we go to the hospital in the ambulance. 4 minutes from my home my cellphone rings, confirmation that the ambulance arrived, I thanked the caller for following up and told her we are on our way. Approximately 3 minutes, maybe less, my cellphone rings again, this time it is Jabu from The Unlimited, confirming all is in order and I thanked him and told him that we are at the hospital.
I could not have made a better choice in signing up for this service, maybe I should look at the other services too.”
Estelle Benjamin, Hello Peter, Monday, 20 April 2015